GuestAssistIndependent travel network partners
LEGAL & PRIVACY

Privacy Policy

How we handle your stay enquiries, contact details, and reservation preferences.

1. Data Controller Information

This portal is operated by GuestAssist (BrightSpark Leisure Services Private Limited, India) to facilitate stay enquiries and customer service across 29 Courtyard by Marriott properties in India.

2. Information We Collect

When you submit a stay enquiry or contact request on this website, we collect only information necessary to assist with your stay:

  • Full Name
  • Email Address
  • Mobile / Phone Number
  • Selected destination property and intended travel dates
  • Guest count (adults, children, room requirements)
  • Optional preferences or special requests you include in your message

3. Purpose of Processing

We process collected data exclusively to:

  • Review and respond to your hotel stay enquiry.
  • Coordinate property guidance and room availability details.
  • Prevent automated spam and protect website infrastructure.

4. No Financial Information Stored

This website does not collect hotel payments, credit card details, or financial deposits. All room reservations and monetary transactions occur securely upon reservation confirmation.

5. Contact Us Regarding Your Data

To request correction or deletion of your enquiry details, contact our privacy officer at info@guestassist.com.