GuestAssistIndependent travel network partners
POLICY GUIDELINES

Cancellation & Refund Policy

Clarification on booking cancellations, reservation deposits, and refund conditions.

1. No Fees for Stay Enquiries

Submitting a stay enquiry through this website is completely complimentary. No upfront deposits or processing fees are charged at the time of submitting an enquiry.

2. Property Specific Cancellation Terms

When your reservation is finalized with a Courtyard by Marriott property, the specific cancellation schedule, deposit requirements, and refund terms governing your room rate category apply:

  • Flexible / Best Available Rates: Typically allow penalty-free cancellation up to 24-48 hours prior to check-in.
  • Prepaid / Promotional Offers: May be non-refundable or incur cancellation charges as specified in your booking confirmation.
  • Group & Event Bookings: Customized cancellation and attrition schedules are outlined in your group agreement.

3. Assistance with Booking Modifications

If you need assistance modifying your travel dates, room count, or special requests for an enquiry coordinated with our team, please contact our helpline at +91 92790 22649 or your assigned stay coordinator.